Privacy Policy
Last updated: 1 January 2026
1. Who We Are
UNICONS Education Consultants Ltd (“UNICONS”, “we”, “our”) is an education consultancy registered in England and Wales. We help students apply to UK universities and colleges.
Our registered address is in London, United Kingdom. You can contact our Data Controller at privacy@unicons.co.uk.
2. Data We Collect
- Identity data: name, date of birth, nationality, passport details
- Contact data: email address, phone number, postal address
- Academic data: qualifications, transcripts, English language test scores
- Application data: course choices, statements, references, application status
- Financial data: tuition fee payment records (no card numbers stored)
- Technical data: IP address, browser type, pages visited, session data
- Communications: emails and messages sent to or from UNICONS
3. How We Use Your Data
We use your personal data to:
- Process and manage your university applications
- Provide counselling and advisory services
- Communicate with universities on your behalf
- Provide visa guidance (where applicable)
- Send you updates about your application and relevant opportunities
- Comply with our legal obligations
- Improve our services and platform
4. Legal Basis
We process your data on the basis of: contractual necessity (to provide our services), legitimate interests (to run and improve our business), your consent (for marketing communications), and legal obligations (regulatory compliance).
5. Data Sharing
We share your data only as necessary:
- Partner universities: to process your application
- UCAS: where applicable for undergraduate applications
- UKVI / Home Office: for student visa processing
- Service providers: hosting, email, document management (under strict data processing agreements)
We never sell your personal data to third parties.
6. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Application records are typically retained for 7 years. You may request deletion of your data at any time (subject to legal retention requirements).
7. Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at privacy@unicons.co.uk. You also have the right to lodge a complaint with the ICO at ico.org.uk.
8. Cookies
Our website uses essential cookies required for security and authentication. We use analytics cookies (with your consent) to understand how our platform is used and improve it. You can manage cookie preferences via your browser settings.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact
Questions about this policy? Contact our Data Protection Officer at privacy@unicons.co.uk or write to UNICONS Education Consultants Ltd, London, United Kingdom.